Shipping policy
Order Processing
- All orders are processed within 3-4 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Time & Rates
- Standard Shipping (India): 3-7 business days (Free on orders above ₹500)
- Express Shipping (India): 1-3 business days (₹49)
- International Shipping: Currently, we do not ship outside India.
Shipping Partners
We work with trusted courier partners to ensure timely and safe delivery of your order.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
Delays & Issues
- In rare cases, shipping delays may occur due to unforeseen circumstances. We will notify you in such cases.
- If your package is lost or damaged in transit, please contact us at standoddgroup@gmail.com within 48 hours of receiving the delivery notification.
Incorrect Address & Non-Delivery
- Ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- If an order is returned due to incorrect address or failed delivery attempts, reshipping charges will apply.
For any shipping-related queries, contact us at support@beodd.co.